Last updated: January 1, 2025
1. Information We Collect
We collect the following personal information: [Required] Email address, social login identifier (Google/Apple) [Optional] Nickname, date of birth, time of birth
2. How We Use Your Information
① Providing and managing the Service ② Delivering personalised AI fortune-telling results ③ Processing payments and Crystal transactions ④ Service improvement and statistical analysis ⑤ Handling customer inquiries and complaints
3. Retention Period
We retain your information until account deletion, after which it is promptly destroyed. Exceptions apply where required by law: - Records of contracts or withdrawal of offers: 5 years - Electronic financial transaction records: 5 years - Consumer complaint and dispute records: 3 years
4. Sharing With Third Parties
We do not share your personal information with third parties as a general rule. Exceptions include cases where you have given prior consent, or where disclosure is required by law or by a lawful request from an investigative authority.
5. Security Measures
We take the following steps to protect your personal information: - Encryption of personal data - Technical safeguards against hacking and similar threats - Access restrictions and access rights management - Minimisation and training of staff who process personal data
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time. Please contact us via customer support for any privacy-related requests.
7. Cookies
We use cookies to provide a personalised experience. You may disable cookies in your browser settings; however, some features of the Service may not function correctly as a result.
8. Privacy Officer
We have designated a Privacy Officer responsible for overseeing personal data processing and handling related complaints: Email: privacy@kedigram.com